Last Updated: 2026-01-30
Effective Date: 2026-01-30
Applicable Scope: This Agreement applies to the registration, use and related rights and obligations between EchoCharge (hereinafter referred to as "this APP") operated by Guangzhou Yunku Intelligent Equipment Co., Ltd. (hereinafter referred to as "the Operator") and users (hereinafter referred to as "you") who register and use the APP's services in overseas markets (including but not limited to Indonesia, the United States, EU Member States, South Korea, Australia, etc.).
By completing the registration process or using this APP's services, you confirm that you have read, understood and fully agreed to all terms of this Agreement, including the attached [User Privacy Policy] and relevant operating rules. If you do not agree to any content of this Agreement, please do not register or use this APP's services. This Agreement shall have legal effect between you and the Operator upon your registration.
I. User Qualification and Registration Obligations
1. Eligibility for Registration
You warrant that you are a natural person, legal person or other organization with full capacity for civil conduct in accordance with the laws of the country/region where you are located. If you are a minor (under 18 years old, or the age specified by the local law of the target market), you must obtain the written consent of your legal guardian and register and use the services under the guidance of the guardian.
You confirm that the country/region where you register and use the services complies with the Operator's service scope and local relevant laws and regulations, and you shall not use the services in regions where the use is prohibited by law.
2. Registration Information Requirements
When registering an account, you shall truthfully, accurately and completely provide personal information required by this APP (including but not limited to mobile phone number, email address, user name, etc.), and update the information in a timely manner when there is any change to ensure its authenticity and validity.
You shall not use false information, stolen information or information that violates public order and good customs to register an account. The Operator has the right to verify the authenticity of your registration information, and may refuse your registration or suspend/terminate your account if the information is false, incomplete or invalid.
You shall keep your account name, password and other login credentials properly, and shall be solely responsible for all behaviors conducted through your account. If you find any unauthorized use of your account or other security risks, you shall promptly notify the Operator and cooperate with the relevant verification procedures.
3. Account Ownership
The ownership of the APP account belongs to the Operator. You only obtain the right to use the account during the period of complying with this Agreement and relevant rules.
You shall not transfer, lend, lease, pledge or otherwise dispose of your account in any form without the Operator's written consent. Any losses arising from the above acts shall be borne by you.
II. Scope of Services and Service Specifications
1. Provision of Services
The Operator provides you with relevant services through this APP in accordance with the provisions of this Agreement and the actual operation situation, including but not limited to [core services such as battery swap, car rental, package purchase, as per the APP's actual functions], and reserves the right to adjust the service content, function settings and service scope according to business development and regulatory requirements.
The Operator may provide different service versions or functions for users in different regions, and you shall abide by the service specifications corresponding to the region where you are located.
2. Service Usage Restrictions
You shall use the APP's services in accordance with the purposes and methods permitted by this Agreement and relevant national/regional laws and regulations, and shall not engage in the following acts:
(1) Violating local laws and regulations, public order and good customs, or endangering national security, public interests and the legitimate rights and interests of others;
(2) Unauthorized access to the APP's server, tampering with, deleting or stealing data, or conducting hacking attacks, virus dissemination and other acts that damage the APP's technical security;
(3) Using the APP to publish or transmit illegal, defamatory, obscene, violent and other inappropriate information;
(4) Unauthorized use of third-party intellectual property rights (including but not limited to trademarks, copyrights, patents) or infringing on the privacy, reputation and other legitimate rights and interests of others;
(5) Using the APP for commercial activities without the Operator's authorization (such as reselling services, soliciting customers);
(6) Other acts that violate this Agreement or the Operator's reasonable regulations.
3. Third-Party Services
This APP may contain links to third-party services or embed third-party SDKs. The use of such third-party services shall be subject to the relevant agreements and privacy policies of the third party. The Operator does not assume any liability for the legality, security or quality of third-party services.
III. Fees and Payment Rules
1. Fee Standards
Some services provided by this APP may require you to pay corresponding fees (such as package purchase, deposit payment). The specific fee standards, payment methods and validity periods shall be subject to the display on the APP's service page when you purchase.
The Operator reserves the right to adjust the fee standards according to market conditions and business needs, and will notify you through the APP's pop-up window, announcement or other reasonable methods before adjustment. Your continued use of the paid services after the adjustment shall be deemed as acceptance of the new fee standards.
2. Payment and Deposit
You shall complete the payment in accordance with the specified payment method and time limit. Once the payment is successful, no refund will be provided unless otherwise stipulated by law or agreed by the Operator (such as service unavailability caused by the Operator's reasons).
For services that require payment of a deposit (such as battery swap, car rental), you shall pay the deposit as required. The Operator will return the deposit in accordance with the agreed conditions (such as no breach of contract, no damage to the equipment) after the service ends. If you breach the agreement, the Operator has the right to deduct the corresponding amount from the deposit as compensation.
The payment currency shall be the legal tender of the country/region where you are located, and the payment shall comply with local foreign exchange management and payment regulatory requirements.
3. Tax Obligations
You shall bear the relevant taxes (such as value-added tax) arising from the use of the paid services in accordance with the laws and regulations of the country/region where you are located. The Operator will issue corresponding invoices in accordance with local tax regulations if required.
IV. Rights and Obligations of Both Parties
1. Rights and Obligations of the Operator
Rights:
(1) Provide services to you in accordance with this Agreement, and adjust or terminate the services in accordance with the law and agreement;
(2) Review and supervise your use of the services, and take measures such as warning, suspension of services or termination of the account for acts that violate this Agreement or laws;
(3) Collect, use and protect your personal information in accordance with the [User Privacy Policy];
(4) Update the APP's functions, versions and related rules, and notify you of the updates through reasonable methods.
Obligations:
(1) Ensure the normal operation of the APP's services to the greatest extent, and promptly repair system failures and other problems that affect the use of services;
(2) Protect your account security and personal information in accordance with the law, and shall not arbitrarily disclose or improperly use your information;
(3) Provide effective customer service channels (such as email, local phone number) to answer your inquiries and handle your complaints and suggestions in a timely manner;
(4) Comply with the laws and regulations of the target market, and obtain relevant operation qualifications and licenses as required.
2. Rights and Obligations of Users
Rights:
(1) Use the APP's services in accordance with this Agreement after completing the registration;
(2) Inquire about the service content, fee standards and other relevant information, and put forward suggestions for the APP's services;
(3) Exercise the rights related to personal information in accordance with the [User Privacy Policy], such as inquiry, correction and deletion;
(4) Terminate the use of the services and cancel the account in accordance with the agreed procedures.
Obligations:
(1) Abide by this Agreement, relevant laws and regulations and the APP's operating rules, and assume corresponding responsibilities for your own use of the services;
(2) Truthfully provide registration information and update it in a timely manner;
(3) Keep your account credentials properly and not disclose them to others;
(4) Cooperate with the Operator's legitimate management and verification of the account and service use.
V. Intellectual Property Rights
1. Ownership of Intellectual Property
All intellectual property rights related to this APP (including but not limited to software copyright, trademarks, patents, layout designs of integrated circuits, text, pictures, logos, etc.) belong to the Operator or the authorized party. No one may infringe upon or use the above intellectual property rights without the written permission of the Operator.
All content generated by you when using the services (such as user-generated content) shall be owned by you, but you grant the Operator a non-exclusive, free and global license to use, reproduce, display and promote such content in connection with the provision of services.
2. Prohibition of Infringement
You shall not use the APP's intellectual property rights without authorization, and shall not upload, publish or transmit content that infringes upon the intellectual property rights of others. If the Operator receives a legitimate infringement notice, it has the right to remove the relevant content and take measures against your account in accordance with the law.
VI. Termination of the Agreement and Account Cancellation
1. Termination of the Agreement
This Agreement shall remain in effect until you cancel your account or the Operator terminates the services in accordance with the agreement.
The Operator may terminate this Agreement and stop providing services to you if:
(1) You seriously violate this Agreement or relevant laws and regulations, and fail to correct it within the time limit notified by the Operator;
(2) You provide false registration information, which affects the normal operation of the services;
(3) Your account has been inactive for a long time (the specific period shall be subject to the APP's announcement), and you fail to respond to the Operator's notice;
(4) The Operator terminates the provision of relevant services due to business adjustment, regulatory requirements or other legitimate reasons.
2. Account Cancellation
You may apply to cancel your account through the specified path in the APP (such as "Personal Center - Settings - Account Cancellation"). Before cancellation, you shall settle all unpaid fees and handle the remaining rights and interests (such as unexpired packages, deposits).
After the account is canceled, the Operator will stop providing services to you, and delete or anonymize your personal information in accordance with the [User Privacy Policy] and local data protection laws. Please note that account cancellation is irreversible, and the Operator will not restore your account or related data after cancellation.
VII. Liability for Compensation and Disclaimer
1. Liability for Compensation
If you violate this Agreement or relevant laws and regulations and cause losses to the Operator, other users or third parties, you shall bear full compensation liability (including but not limited to direct losses, legal fees, etc.).
If the Operator causes losses to you due to intentional or gross negligence in providing services, the compensation liability shall be limited to the actual amount of fees you paid for the relevant services within one year.
2. Disclaimer
The Operator shall not be liable for any losses caused by force majeure (such as natural disasters, wars, government regulations) or unforeseeable factors (such as network failures, technical failures of third-party service providers) that affect the normal provision of services.
The Operator does not guarantee the absolute security, stability and uninterrupted nature of the APP's services, and shall not be liable for any losses caused by temporary service suspension, interruption or failure due to technical upgrades, maintenance or other legitimate reasons.
You shall be responsible for the risks arising from your own improper use of the account (such as disclosure of passwords), and the Operator shall not be liable for any losses caused thereby.
VIII. Dispute Resolution and Applicable Law
1. Applicable Law
This Agreement shall be governed by the laws of the country/region where the Operator is registered, and shall also comply with the laws and regulations of the country/region where you are located when using the services. If there is a conflict between the two, the mandatory provisions of the country/region where you are located shall prevail.
2. Dispute Resolution
Before resolving any dispute arising from this Agreement, both parties shall first negotiate through friendly consultation. If the consultation fails, either party may submit the dispute to the people's court with jurisdiction where the Operator is located for litigation, or apply for arbitration to the arbitration institution agreed by both parties (if any).
During the dispute resolution process, except for the disputed matters, both parties shall continue to perform other terms of this Agreement.
IX. Other Provisions
1. Revision of the Agreement
The Operator may revise this Agreement according to changes in laws and regulations, regulatory requirements or business development. The revised Agreement will be announced through the APP's pop-up window, announcement or other reasonable methods, and the revised content will take effect on the specified effective date.
If you do not agree to the revised Agreement, you may stop using the APP's services and cancel your account; if you continue to use the services, you shall be deemed to have accepted the revised Agreement.
2. Separability of Terms
If any term of this Agreement is deemed invalid or unenforceable in accordance with the law, the validity and enforceability of other terms shall not be affected, and such invalid or unenforceable term shall be replaced by a valid and enforceable term that is closest to the original intention.
3. Notice and Delivery
All notices and communications between both parties in connection with this Agreement shall be delivered through the contact information provided by you during registration (such as mobile phone number, email address) or the APP's internal message system. The notice shall be deemed delivered when it is sent by the Operator.
4. Contact Information
If you have any questions, complaints or suggestions about this Agreement or the services, you may contact the Operator through the following channels: